{"id":447,"date":"2025-05-12T13:49:56","date_gmt":"2025-05-12T13:49:56","guid":{"rendered":"https:\/\/xn--arago-bsa.com\/?page_id=447"},"modified":"2025-05-17T21:38:00","modified_gmt":"2025-05-17T21:38:00","slug":"demande-de-retour","status":"publish","type":"page","link":"https:\/\/xn--arago-bsa.com\/en\/demande-de-retour\/","title":{"rendered":"Demande de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"447\" class=\"elementor elementor-447\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33c314a e-flex e-con-boxed e-con e-parent\" data-id=\"33c314a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-414be4a elementor-widget elementor-widget-spacer\" data-id=\"414be4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-535c6bd elementor-widget elementor-widget-html\" data-id=\"535c6bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form id=\"form-retour\" action=\"\/en\/traitement-retour.php\/\" method=\"POST\" onsubmit=\"return verifierRetour();\" data-trp-original-action=\"traitement-retour.php\">\r\n  <h2>Demande de retour<\/h2>\r\n\r\n  <label for=\"nom\">Nom complet :<\/label><br>\r\n  <input type=\"text\" id=\"nom\" name=\"nom\" required><br><br>\r\n\r\n  <label for=\"email\">Adresse e-mail :<\/label><br>\r\n  <input type=\"email\" id=\"email\" name=\"email\" required><br><br>\r\n\r\n  <label for=\"commande\">Num\u00e9ro de commande :<\/label><br>\r\n  <input type=\"text\" id=\"commande\" name=\"commande\" required><br><br>\r\n\r\n  <label for=\"date_commande\">Date de commande :<\/label><br>\r\n  <input type=\"date\" id=\"date_commande\" name=\"date_commande\" required onchange=\"verifierRetour();\"><br><br>\r\n\r\n  <label for=\"motif\">Motif du retour :<\/label><br>\r\n  <select id=\"motif\" name=\"motif\" required>\r\n    <option value=\"non_conforme\">Produit non conforme \u00e0 la description<\/option>\r\n    <option value=\"defectueux\">Produit d\u00e9fectueux \/ endommag\u00e9<\/option>\r\n    <option value=\"ne_convient_pas\">Produit ne convient pas<\/option>\r\n  <\/select><br><br>\r\n\r\n  <label for=\"message\">Message compl\u00e9mentaire (optionnel) :<\/label><br>\r\n  <textarea id=\"message\" name=\"message\" rows=\"5\" cols=\"40\"><\/textarea><br><br>\r\n\r\n  <div id=\"alerte-retour\" style=\"color: red; font-weight: bold;\"><\/div>\r\n\r\n  <input type=\"submit\" id=\"bouton_envoi\" value=\"Envoyer la demande\" style=\"background-color: #0057D9; color: white; padding: 10px 20px; border: none; cursor: pointer;\">\r\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\r\n\r\n<script>\r\nfunction verifierRetour() {\r\n  const dateCommande = document.getElementById('date_commande').value;\r\n  const alerte = document.getElementById('alerte-retour');\r\n  const bouton = document.getElementById('bouton_envoi');\r\n\r\n  if (!dateCommande) return true;\r\n\r\n  const dateCmd = new Date(dateCommande);\r\n  const aujourdHui = new Date();\r\n  const differenceJours = Math.floor((aujourdHui - dateCmd) \/ (1000 * 60 * 60 * 24));\r\n\r\n  if (differenceJours > 14) {\r\n    alerte.textContent = \"Le d\u00e9lai de retour de 14 jours est d\u00e9pass\u00e9. Vous ne pouvez plus effectuer de retour.\";\r\n    bouton.disabled = true;\r\n    bouton.style.opacity = \"0.5\";\r\n    return false;\r\n  } else {\r\n    alerte.textContent = \"\";\r\n    bouton.disabled = false;\r\n    bouton.style.opacity = \"1\";\r\n    return true;\r\n  }\r\n}\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b05c9e elementor-widget elementor-widget-spacer\" data-id=\"3b05c9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Demande de retour Nom complet : Adresse e-mail : Num\u00e9ro de commande : Date de commande : Motif du retour : Produit non conforme \u00e0 la descriptionProduit d\u00e9fectueux \/ endommag\u00e9Produit [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-447","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Demande de retour - A\u00e9raGo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xn--arago-bsa.com\/en\/demande-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Demande de retour - A\u00e9raGo\" \/>\n<meta property=\"og:description\" content=\"Demande de retour Nom complet : Adresse e-mail : Num\u00e9ro de commande : Date de commande : Motif du retour : Produit non conforme \u00e0 la descriptionProduit d\u00e9fectueux \/ endommag\u00e9Produit [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xn--arago-bsa.com\/en\/demande-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"A\u00e9raGo\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-17T21:38:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/xn--arago-bsa.com\\\/demande-de-retour\\\/\",\"url\":\"https:\\\/\\\/xn--arago-bsa.com\\\/demande-de-retour\\\/\",\"name\":\"Demande de retour - A\u00e9raGo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/xn--arago-bsa.com\\\/#website\"},\"datePublished\":\"2025-05-12T13:49:56+00:00\",\"dateModified\":\"2025-05-17T21:38:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/xn--arago-bsa.com\\\/demande-de-retour\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/xn--arago-bsa.com\\\/demande-de-retour\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/xn--arago-bsa.com\\\/demande-de-retour\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/xn--arago-bsa.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Demande de retour\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/xn--arago-bsa.com\\\/#website\",\"url\":\"https:\\\/\\\/xn--arago-bsa.com\\\/\",\"name\":\"a\u00e9rago.com\",\"description\":\"A\u00e9raGo est sp\u00e9cialis\u00e9e dans les ventilateurs au design \u00e9pur\u00e9. 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