🔐 Privacy Policy

Last update: 13/05/2025

This Privacy Policy describes how AéraGo collects, uses and protects the personal data of the users of its website accessible at the following address https://aérago.com.

1. Data controller

The data controller is :
AéraGo
Email : service.client@aerago.com

2. Personal data collected

We may collect the following types of data:

• Identification data: surname, first name, email address, telephone number.

• Order data: postal address, purchase history.

• Payment details: only transmitted to secure payment services (we do not store bank details).

• Browsing data: IP address, browser type, pages visited, connection time.

• Marketing data: newsletter subscription preferences, email interactions (via MailPoet).

3. Purpose of data collection

Personal data is used for :

• Process and deliver your orders.

• Manage your customer account.

• To send you information or promotional emails (if you have given your consent).

• To improve the user experience and the operation of the site.

• Ensuring safety and preventing fraud.

4. Recipients of data

Your data may be transmitted to the following service providers, solely for the purposes mentioned:

• Payment services: PayPal, Stripe.

• Email marketing services : MailPoet.

• Audience analysis and performance: Google Analytics via Site Kit.

• Transporters / Suppliers: via our order management tool.

• Site host: Hostinger.

These service providers are all subject to strict confidentiality and data security commitments.

5. Shelf life

Data is kept for the time necessary to fulfil the above purposes:

• Order data: 6 years (legal obligation).

• Browsing data: 13 months maximum.

• Marketing data: until you unsubscribe or delete your account.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access to your personal data.

• Rectification or deletion of your data.

• Opposition or restriction of processing.

• Portability of your data.

To exercise your rights, contact us at service.client@aerago.com

7. Cookies

We use cookies to improve your experience, track site performance and deliver relevant content. You can manage your preferences from the cookie banner when you visit the site.

8. Data security

We implement technical and organisational measures (encryption, firewall, authentication) to ensure the security of your data.